General:
All orders accepted by Sweet Memories are subject to these terms and conditions of sale.

All descriptions and illustrations contained in this website are only intended to give a general idea of the products; specifications may vary slightly due to availability.

Our address:

36 High Street
Cheslyn Hay
Walsall
WS6 7AD

Tel: 01922 411818
Email: info@sweetmemoriesonline.co.uk

Candy Cart

A £50 non-refundable deposit is payable upon booking to secure your date and the outstanding balance is due 4 weeks prior to your event.

We will deliver and collect the sweetie cart within a 10 mile radius of Cheslyn Hay outside of this will incur a further charge of 40p per mile.

Customers should be aware that plastic bags and sweet wrappers can cause choking especially to young children.
We recommend that very young children are supervised at all times as Sweet Memories cannot be held responsible for any safety issues which may occur from the consumption of our confectionary or the use of our equipment at your event.

Cancellation charges
Unfortunately should you have to cancel your booking the following charges will apply :

Within 4 weeks of the event - 50% of the total.
Within 2 weeks of the event - 100% of the total.

A £50 breakage deposit is required when paying the final balance this will be refunded within 1 week of the event subject to there being no damage or loss to the Sweetie Cart

Glass Hire Agreement/ Breakage Charge:
All glassware that is delivered to your event by Sweet Memories will be collected by us at an arranged date and time after the event.

If you are hiring on behalf of a business or organisation you confirm that you have the necessary authority to enter into this contract on behalf of that business or organisation, and that you will indemnify us against all losses and expense which may be incurred if this is not the case.

You will make all reasonable efforts to ensure that the glassware is not damaged or misused during the period of the hire. This includes ensuring that the glassware can safely be used with any other items which you use.

You shall not sell or attempt to sell or otherwise dispose of the glassware.

You shall reimburse us for all costs in connection with replacing glassware that is not returned in good condition, pay us the full retail cost of any glassware which is lost stolen or damage beyond economic repair, and insure the glassware against such liability.

Delivery:
All sweet trees, table arrangements or candy buffets are delivered and set up by Sweet Memories, on a date and time specified by the client.

Our estimated time for delivery will be stated in the order quote or invoice. We hope to deliver these estimates but occasionally delays will occur, despite our best efforts. We will not be liable for any delay or failure to deliver within such estimated timescales

Nut Allergies:
We have many sweets from many different manufactures. It is with regret we are unable to assure you that the products that we supply will not have traces of nuts.

As the making of sweets may involve using the same production line for products with or without nuts we cannot guarantee traces of nuts will not be present in ANY sweet. Please bare this is mind if you suffer from other forms of allergies.

If you do require any specific information about a certain product then please contact us and we will do our best to answer and queries that you may have.